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Overview & Who Should Attend

A 9 day course split into 7 x full day in-person sessions + 2 x online sessions deliveries over around 5-6 months.

A course for supervisors and junior managers which brings tangible benefits to the participants and to their organisations through applying the concepts taught at each stage directly to the work environment. The course is assessed in a practical manner through work based assignments for which tutorial guidance is supplied. The course is delivered in an interactive way to appeal to a variety of learning styles and to encourage participation.

A variety of assessment methods will be used, including a formal presentation, written assignments, professional discussions, and a work based project report designed to bring about tangible improvements within the workplace.

Course days will be interactive and supported by case studies and role plays to bring the input to life.

Course Dates and Flyer

September 2024



  • To equip participants with the knowledge, understanding and practical skills to become more effective in their current role and to be more adept at planning and managing improvement projects.
  • To provide confidence and competence to progress within a leadership role.

Course Structure

This is a 9-day course spread over 6 months

  • Day 1 – Understanding the environment; scope of the first line manager role; responsibilities and impact; stakeholders and cross functional working.
  • Day 2 – Problem solving and decision making techniques; identifying opportunities for innovation; understanding costs and financial implications in management decisions; project planning/charting.
  • Day 3 – Understanding and planning change in the workplace; implementing projects; managing risks; dependencies and milestones. Leading others through change.
  • Day 4 – Tutorial session. Building a convincing case; Good practice in planning, preparing & delivering briefings & presentations.
  • Day 5 – Getting the best from others. Managing performance, setting goals and giving feedback. Understanding motivational drivers, team working and employment law considerations
  • Day 6 – Continuing professional development, feedback and action learning; and individual assessed presentations.
  • Day 7 – Managing projects – setting success criteria, milestones and review periods. Methods to monitor and control projects.  Analysing data and conducting review meetings.
  • Day 8 – High performance teams – team roles and behaviours.   Understanding quality in teams and the importance of standards within the Supply Chain.   Internal service guarantees and the impacts on external customers and partners.  Managing remote teams.
  • Day 9 – Culture and ethics; the leadership role in creating an innovative and inclusive culture.   Action Learning Sets and supporting/challenging ideas.   Influencing and networking to add impact to your leadership.

Tutorial guidance will be available to delegates in between delivery days via email and telephone or on a one to one appointment basis by arrangement.

Venue and Fees

Venue : Challenge Consulting, Nottingham Road, Woodborough, Nottingham, NG14 6EH.

Cost per delegate £1,450.00 plus VAT.


The course commences on

  • Tuesday 3rd September, 2024

What is the ILM?

By completing this programme you can be sure you will be gaining a recognised and prestigious qualification through a well known and respected awarding body. The ILM is Europe’s largest independent leadership and management awarding body with more than 85,000 candidate registrations each year. ILM is also a leading professional membership body with a growing membership of more than 22,000 practising managers.

Why complete the programme through Challenge Consulting?

Challenge Consulting are one of the oldest established ILM centres with a proven track record of delivering excellent programmes. For this reason the Challenge Consulting has been awarded “direct claim” status by the ILM, which allows assessment decisions to be made immediately by the assessors, due to their commitment to quality of delivery and ability to make programmes applicable and relevant to attendees.  We have been the largest provider for ILM qualifications in the East Midlands since 2012, registering more students each year than any other ILM Centre.

Programme delivery

Challenge Consulting have an ethos of tailoring delivery to participants in order that they can directly apply what they have learned within their work. Group sizes are kept to a maximum of 12, with usual group size being between 6 and 10 to allow participants opportunities to discuss topical issues and to create action plans and explore techniques and strategies within the sessions.